Privacy Policy
Updated at: Feb 26, 2025
Version: 2.0
1. Definitions
Personal Data: Any information relating to an identified or identifiable natural person.
Processing: Any operation performed on personal data, such as collection, storage, use, and deletion.
Controller: The entity that determines the purposes and means of processing personal data.
Processor: The entity that processes personal data on behalf of the controller.
2. Data Collection and Usage
Artificieel collects the following types of personal data:
Identification Information: Name, email address, phone number, etc.
Usage Data: Information on how services are accessed and used.
Technical Data: IP addresses, browser types, etc.
Artificieel may use personal data collected when:
The user consents. By using our services, the Customer confirms that all affected parties were informed and gave their consent. This consent can be withdrawn at any time, affecting only future processing.
The processing is necessary for the performance of a contract or to take pre-contractual measures at the user's request.
The processing is necessary to comply with legal obligations.
The processing is necessary for the pursuit of a legitimate interest, balancing this interest with user privacy.
3. Data Sharing
Artificieel may share personal data with:
Internal Parties: Artificieel and its subsidiaries or parent companies (list available upon request at info@artificieel.com).
External Processors: Public entities, IT service providers, auditors, marketing agencies, lawyers, etc. These processors are authorized to process data for specific tasks and are bound by data protection legislation.
International transfers outside the EEA will ensure the same level of protection as in Belgium, complying with GDPR.
4. Google API Services
Artificieel’s use and transfer of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
5. User Rights
Users have the following rights:
Right to Access: Access personal data processed by Artificieel.
Right to Rectification: Correct inaccurate or incomplete personal data.
Right to Restrict Processing: Request restriction of processing in certain cases.
Right to Data Portability: Transfer personal data to another controller, where technically feasible.
Right to Request Data: Request all data that has been uploaded and processed at any time.
Right to Object: Object to processing based on legitimate interests.
Right to Lodge a Complaint: Contact the Data Protection Authority.
6. Exercising Rights
Users can exercise their rights by sending an application with a copy of the recto side of the identity card to info@artificieel.com. For complaints, contact the Data Protection Authority at:
Address: Press Street 35, 1000 Brussels
Email: commission@privacycommission.be
Phone: +32 2 274 48 00
7. Data Retention
Data is not kept longer than necessary. Artificieel retains data only to provide optimal service. Upon contract termination, deletion of data can be requested without obligation.
For customers using their own servers, Artificieel is not responsible for server management.
8. Data Security
Artificieel employs technical and organizational measures to protect personal data, including encryption, access controls, and regular security audits.
9. Cookies and Tracking Technologies
Artificieel uses only functional cookies necessary for authentication and other essential functionalities. We do not use cookies for tracking purposes. Functional cookies ensure that our website operates correctly, providing you with a seamless experience. These cookies do not gather information that can be used for marketing or tracking your browsing activity on other websites.
Users can manage their cookie preferences through their browser settings. However, please note that disabling functional cookies will likely cause issues with the functionality of our applications.
10. Automated Decision-Making
Artificieel does not use automated decision-making or profiling that significantly affects users.
11. Updates to Policy
Users will be informed of significant changes to this privacy policy via email or our website.
12. Contact Information
The controller of personal data processing is Artificieel, located at Sint-Pietersnieuwstraat 11, 9000 Gent, Belgium, VAT number BE 1001.403.452.
For questions, contact info@artificieel.com.
